Support
We're here to help. Reach out to us anytime.
Contact Us
Email
We typically respond within 1–2 business days.
Frequently Asked Questions
- How do I share with family?
Go to the My tab and use the family invite code to share access. - I'm not receiving push notifications.
Go to iPhone Settings → PoopieMate → Notifications and make sure notifications are enabled. - Walk safety isn't showing weather data.
Please check that location access is enabled in your device settings. - How do I delete my account or data?
Use Settings → Account Settings → Delete Account in the app, or send us an email and we'll handle it promptly.